March 30, 2021 to March 31, 2021

8:00am – 12:00pm

Incident Investigation and Reporting

MARCH 2021  – Every California employer must establish, implement, and maintain a written Injury and Illness Prevention (IIPP) Program.

The 1991 Cal/OSHA Injury and Illness Prevention Program (IIPP), a pioneer workplace law, requires all employers to have a written safety plan to ensure workplace safety. Among other topics, it lays the foundation for ensuring that all workplace hazards are identified and that accidents be reported and investigated. Supporting these requirements of the IIPP is this Incident Investigation and Reporting course. This interactive workshop includes workplace scenarios and role-playing. It prepares the participant for reporting, investigating, and correcting the conditions that lead to workplace accidents and near-misses (incidents). Emphasis is placed on:

  • Why investigations are conducted
  • Categorizing incidents and determining which are investigated
  • Costs of incidents
  • Identifying and explaining causal factors
  • Identifying root causes
  • Recognizing why incidents are not reported
  • Describing steps to responding to an incident
  • Questioning techniques
  • Categorizing sources of information (People, Parts, Position, & Paper)
  • Recognizing OSHA’s hierarchy of controls
  • Creating remedial and developmental corrective actions to prevent a recurrence
  • Launching an action plan to ensure corrective actions are implemented
  • The initial and final reports
  • Follow-up

For a quick synopsis, a thorough investigation is essential for determining what happened, why it happened, contributing factors, and what is needed to prevent a recurrence.

Participants must attend at least 90% of the course and pass a written exam to receive credit towards SCERC Workplace Safety and Health Professional Certificate.

Who Should Attend?

Health and Safety Professionals, Industrial Hygienists, Safety Engineers, Labor/Management Health and Safety Committee Members, Supervisors, Union representatives, Risk Managers, Loss Control Specialists


  1. Incident Investigation: The Basics
    a. Why call it an incident instead of an “Accident”
    b. Incident types
    c. Why do we conduct an Incident Investigation?
    d. Incident Investigation Programs that work
    e. When OSHA conducts Incident Investigation:
    i. Case scenarios
    ii.The fines
    iii. Avoiding citations, penalties and fines
  2. When bad things happen to good employers: Initiating the Investigation
    a. Securing the scene
    b. When to start your incident investigation
    c. Reporting Incidents to OSHA
    i. Reporting Vs Recording
    ii.What should I report?
  3. Methods for Documenting the Incident Scene
    a. Personal Observations
    b. Getting initial statements and taking pictures
    c. Taking video and sketching a scene
    d. Interviewing your records
  4. Conducting Effective Interviews
    a. The Interview Process
    b. Preparing for the interview: Who should be interviewed?
    c. Bad interview Vs Good interview role-play scenario
  5. Conducting Event Analysis
    a. Surface Cause vs. Root cause
    b. Using the “Multiple Event” theory to prevent future incidents
    c. Developing the sequence of events
    d. Sample sequence of events
  6. Root Cause Analysis
    a. Difference between surface and root causes
    b. Describing direct causes
    c. Sample tools for Root cause Analysis
    d. System Analysis
  7. Developing Solutions and Recommendations
    a. How to get upper management’s support
    b. OSHA’s hierarchy of controls
    c. Recommending system improvements
    d. The “6 Question” approach for developing solutions and recommendations
    e. Direct and Indirect Costs of Incidents
    f. Safety Pays!
  8. Writing the Report
    a. Order and sections of the Report
    b. Important sections of the Report
  9. Practical Application
    a. Case scenarios
    b. Role playing and explanation to the group


Other Registration Options




Register by phone: 310 206-2304

Mail in: 650 Charles E. Young Dr. South 61-279 Los Angeles, CA 90095

Payment Terms

(rev. 11/6/09):

Substitutions may be made without additional charge. Cancellations must be in writing. Refund schedule:

  • Cancellation 15 or more business days before the class 80% of registration fee
  • Cancellation 7-14 business days before the class 50%
  • Cancellation less than 7 days before the class and “no shows” No refund

If course materials such as books have been sent to course participants in advance, the cost of that material will be subtracted from the refund.

UCLA reserves the right to postpone an offering 7 days prior to the course date should minimum enrollment requirements not be met. If a program is canceled, you will be notified and your registration fee will be refunded in full, less the cost of course materials sent in advance if they are not returned in the condition in which they were received. The liability of UCLA is limited to the course fee.